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Administrative Assistant with 6 years’ hands-on experience in clerical and executive support tasks. Well versed in performing a variety of administrative tasks such as entering office data into the Oracle-based system, producing and corresponding reports, and retaining and updating office records. Accurately takes minutes of meetings. Excellent verbal and written communication skills. Eager to make the most of skills in the field of administration by working effectively and consistently.


Detail-oriented Administrative Assistant, comfortable at multi-tasking, with more than 4 years’ experience in implementing administrative systems, measures, policies, and monitoring projects. Unbeatable track record of maintaining supplies, answering inquiries, maintaining security, monitoring logbook and ensuring that office equipment is working properly. Determined to implement skills and knowledge for the rapid growth of the prospective company while providing diverse administrative support.


Extremely motivated Administrative Assistant with 7 year’s administrative experience in diverse office environments. Proficient in providing administrative support to executives, performing office and clerical duties and backing-up data entry operators / front desk workers. Strong interpersonal skills with a solid track record in employee mediation and team-building. Expert in preparing correspondence, revising documents, distributing mail and sustaining the database. Known to maintain the confidentiality of office records and clients’ information.


Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Having a reputation for delivering a high quality, personal service to both junior and senior work colleagues.


Responsible for all the administrative processes within the Office, as well as providing general secretarial support to enable the smooth and effective running of the office.


  • Contribute to development of patient care plans and assessments; earned special pin award for superior patient care and interventions.
  • Following standardized company procedures relating to all aspects of Office performance.
  • Answering incoming calls in a professional manner.
  • Maintaining suitable and sufficient office stationary levels.
  • Establishing stationary requirements for the Office.
  • Resourcing of candidates and appropriately advertising for and recruiting place-able staff.
  • Processing of all the payroll on a weekly basis.
  • Managing payroll and other tasks relating to staff wages.
  • Updating databases with confidential and relevant information.
  • Sourcing candidates C.V’s from various job boards or other media sources.
  • Ensuring that all information and documentation is compliant with guidelines of the Data Protection Act.
  • Arranging interviews and confirming interviews by email.
  • Coordinating and communicating activities for the Office, including all employee events.


Supported the Director and Senior Leadership of the business by providing administration support for their roles. This included completing staff rotas, as well as working with the management team on ad hoc tasks as required.


  • Organized the set-up of all Office meetings.
  • Processed correspondence in responses to customer complaints.
  • Filed and maintained accounting and payroll records.
  • Distributed pay slips on a weekly basis.
  • Got holiday request forms signed off by senior managers.
  • Managed customer accounts and financial administration.
  • Took minutes during staff meetings.
  • Inputted details onto databases during busy periods.
  • Communicated with multiple departments to plan meetings and prepare new student welcome packages.
  • Helped coordinate dozens of recruitment events that contributed to high enrollment levels.
  • Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared school correspondence.
  • Co-developed 60-page training manual that enabled faster ramp-up for newly hired support staff.
  • Created PowerPoint presentation used by Office of Admissions to market executive support programs.
  • Earned citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.


Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.


  • Providing secretarial services such as minute taking, WP and diary management.
  • Ensuring office procedures and systems operate efficiently.
  • Handling requests for information and data.
  • Setting up e-mail groups for committees.
  • Circulating documents via post and email.
  • Scanning and copying contracts, notes and other documents.
  • Checking stationary levels and ordering new supplies.
  • Opening, dating, copying and circulating incoming post.
  • Raising purchase orders and chasing outstanding accounts.
  • Recording, compiling, transcribing and distributing the minutes of meetings.
  • Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers.
  • Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy.
  • Developed new filing and organizational practices, saving the company $3,000 per year in contracted labor expenses.
  • Maintain utmost discretion when dealing with sensitive topics.
  • Manage travel and expense reports for department team members.


  • Provided exceptional support to managers and co-workers which increased overall efficiency by 30%.
  • Achieved appreciation letter for arranging team meetings and publishing accurate minutes.
  • Coordinated team events and town hall activities at the best yet economical locations – saved expenses by 40%.
  • Trained 15 newly hired staff members.
  • Provided backup support to other departments which was highly admired by the General Manager.
  • Collaborated with other departments of company to centralize the customer database for easy retrieval of information.
  • Demonstrated excellent abilities in customer orientation by assisting the marketing department in promotional activities and campaigns.
  • Introduced a user friendly electronic filing system which reduced file retrieval time by 30%.
  • Attained the title of Best Employee in 2010 following excellent customer feedback for providing outstanding tier one services.
  • Created a more efficient Word database for forms, letters and documents, which decreased production time by 20%.
  • Instituted systems and procedures for general accounting and human resource functions, which brought more consistency and reduced mistakes.
  • Promoted company and increased sales by coordinating and attending trade shows.
  • Trained new administrative staff members.
  • Supported staff effectively in assigned project-based work.
  • Responsible for providing training and orientation to new employees.
  • Interacted with organization’s Board of Directors to arrange attendance at meetings and recording/compiling and distributing the minutes.


  • Financial Administration
  • Cost Control
  • Organizing Meetings
  • Communication
  • Business Development
  • Decision Making
  • Data Management
  • Leadership
  • Office Management
  • Processing Time sheets
  • Teamwork

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